Privacybeleid

 

Last updated: October 12, 2026

PLESEA operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). PLESEA is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or anonymized so that it cannot identify or reasonably be linked to an individual.

Depending on how you interact with the Services, where you live and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact information: Your name, address, billing address, shipping address, telephone number and email address.

• Financial information: Credit or debit card information, bank account information, transaction details, payment methods, payment confirmations and other payment-related information.

• Account information: Your username, password, security questions, preferences and settings.

• Transaction information: Products you view, add to your cart or wishlist, purchase, return, exchange or cancel, and your transaction history.

• Communications with us: Information you provide when contacting us, including customer support enquiries.

• Device information: Information about your device, browser, network connection, IP address and other unique identifiers.

• Usage information: Information about how and when you interact with or navigate our Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you: When you create an account, visit or use the Services, communicate with us or otherwise provide your information.

• Automatically through the Services: From your device and through cookies and similar technologies when you use our Services or visit our website.

• From our service providers: When they provide technology or other services on our behalf and collect or process information for those purposes.

• From our partners and other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may process personal information for the following purposes:

Providing, Personalizing and Improving the Services

We use personal information to provide the Services, fulfill our contract with you, process payments, prepare and fulfill orders, remember preferences, send account notifications, manage purchases, returns and exchanges, administer customer accounts, arrange shipping, support product reviews and provide relevant product recommendations.

This may also involve personalizing and improving your shopping experience.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, including sending promotional communications by email, SMS or post, and displaying advertisements for products or services on our website or other websites.

These advertisements may be based on products you have viewed, purchased or added to your cart, and other interactions with the Services.

Where consent is required by law, we will obtain it before sending marketing communications or using information for relevant advertising purposes.

Security and Fraud Prevention

We use personal information to authenticate accounts, provide secure payment and shopping experiences, detect and investigate potentially fraudulent or unlawful activity, protect public safety and secure our Services.

If you create an account, you are responsible for protecting your login credentials. We strongly recommend that you do not share your username, password or other access details.

Communicating with You

We use personal information to provide customer support, respond to enquiries, deliver effective Services and maintain our business relationship with you.

Legal and Regulatory Purposes

We may process personal information to comply with applicable laws, respond to valid legal requests, investigate or participate in legal proceedings, enforce our terms and policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate purposes, subject to this Privacy Policy and applicable law.

These circumstances may include:

• Shopify, suppliers and service providers: Third parties providing services on our behalf, including IT administration, payment processing, analytics, customer support, cloud storage, product fulfillment and shipping.

• Business and marketing partners: Partners providing advertising and marketing services. Shopify may support personalized advertising based on activity across participating merchants and websites. Depending on where you live, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising. You can exercise applicable opt-out rights through our Data Sharing Opt-Out page.

• Third parties you authorize: Where you request or consent to sharing information, including for product delivery, social media features or login integrations.

• Affiliates: Where applicable, with affiliated companies within our corporate group.

• Legal and business circumstances: In connection with business transactions, legal obligations, lawful requests, enforcement of policies or protection of our Services, rights and users.

Our Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services to provide and improve them.

Information submitted through the Services may be transferred to and shared with Shopify and third parties located in countries other than your country of residence.

We may also use enhanced Shopify features that incorporate information from your interactions with our store, other merchants and Shopify to protect, develop and improve our business.

For these enhanced features, Shopify may process information collected across participating merchants and Shopify services. In those circumstances, Shopify is responsible for its processing of your personal information, including responding to applicable privacy rights requests relating to that processing.

For more information, please review Shopify's Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by us, we encourage you to review their privacy policies, security practices and terms.

We are not responsible for the privacy or security practices of third-party websites, including the accuracy, completeness or reliability of their information.

Information shared in public or semi-public spaces, including third-party social media platforms, may be visible to other users and subject to the practices of those platforms.

Including a third-party link does not necessarily imply endorsement of that website, its content or its operator.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals below the age of majority in their jurisdiction.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "sell" or "share," as those terms are defined under applicable law, personal information relating to individuals under 16 years of age.

Security and Retention of Your Information

No security measure is completely secure or impenetrable, and we cannot guarantee absolute security.

Information you send to us may not always be secure during transmission. We recommend avoiding insecure communication channels when sharing sensitive or confidential information.

How long we retain personal information depends on several factors, including whether the information is needed to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information.

These rights are not absolute and may be subject to conditions, exceptions or limitations under applicable law.

• Right of access: You may request access to the personal information we hold about you.

• Right to deletion: You may request that we delete personal information we hold about you.

• Right to correction: You may request that we correct inaccurate personal information.

• Right to data portability: You may request a copy of your personal information or, in certain circumstances, ask us to transfer it to another organization.

• Right to opt out of certain advertising uses: Depending on your location, you may have the right to opt out of the sale or sharing of personal information or its processing for targeted advertising. You can exercise applicable rights through our Data Sharing Opt-Out page.

Where applicable, we recognize Global Privacy Control signals as requests to opt out for the relevant browser or device. Where we can associate the signal with a Shopify account, the request may also apply to that account.

For more information, visit Global Privacy Control. Apart from Global Privacy Control, we do not recognize other "Do Not Track" signals.

Marketing Communications

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those messages.

Even after unsubscribing, we may still send non-promotional communications relating to your account, purchases or orders.

Additional Rights for EEA and UK Residents

If you live in the European Economic Area (EEA) or the United Kingdom, you may also have the following rights, subject to applicable law:

• Right to object or restrict processing: You may request that we stop or limit processing of your personal information for certain purposes.

• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

You can exercise applicable rights through the Services or by contacting us using the details below.

For information about Shopify's processing and your related rights, visit the Shopify Privacy Portal.

We will not discriminate against you for exercising your privacy rights.

We may need to verify your identity before responding to a request, where permitted or required by law.

You may also appoint an authorized representative to act on your behalf where applicable law permits. We may require evidence of that authorization and may ask you to confirm your identity directly.

We will respond to requests within the timeframes required by applicable law.

Complaints

If you have concerns about how we process your personal information, please contact us using the details below.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

For the EEA, you can find the relevant supervisory authorities through the European Data Protection Board.

International Transfers

Your personal information may be transferred, stored or processed outside your country of residence.

Where personal information is transferred outside the EEA or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent UK-approved arrangements, where applicable, unless the destination country has been recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal or regulatory reasons.

When we make changes, we will publish the revised Privacy Policy on this website, update the "Last updated" date and provide any notices required by applicable law.

Contact

If you have questions about our privacy practices, this Privacy Policy or wish to exercise your privacy rights, please contact us:

PLESEA
Email: info@plesea.shop
Phone: +34 643 22 48 00
Website: https://plesea.shop

Postal correspondence address:

PLESEA
Calle Gonzalo Barbero 25
Buzón 13 E.C – O.F. Correos
18697 La Herradura
Granada, Spain

For the purposes of applicable data protection laws, PLESEA is the controller of your personal information.